Service Desk

{"xsrfToken":"f7fa320f-b5de-4051-b235-83869cec8c52_6974382cc2f35cfb930c5f913bf6446abd80d506_lout","branding":{"id":"2","key":"support","name":"Coin Metrics Support Desk","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2bcd6969-9a9b-4f93-b404-88c4f67491ab/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1MDFjODBmNC1lYmZjLTRjODMtYTdiYi1hNzhlMWM0NTg4ZmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJiY2Q2OTY5LTlhOWItNGY5My1iNDA0LTg4YzRmNjc0OTFhYiI6WyJyZWFkIl19LCJleHAiOjE1ODY0MzkwNzMsIm5iZiI6MTU4NjQzODQxM30.vdM37CxW_A4Uisqs1BQDUYiMO7RK-Km6TC5JncF0zTI&client=501c80f4-ebfc-4c83-a7bb-a78e1c4588fe&mode=fit","logoId":"2bcd6969-9a9b-4f93-b404-88c4f67491ab","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Coin Metrics Help Center","sharedPortalName":"Coin Metrics Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Coin Metrics Help Center","sharedPortalName":"Coin Metrics Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/da6af19f-6971-4818-a0ea-497fa6557c98/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1MDFjODBmNC1lYmZjLTRjODMtYTdiYi1hNzhlMWM0NTg4ZmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRhNmFmMTlmLTY5NzEtNDgxOC1hMGVhLTQ5N2ZhNjU1N2M5OCI6WyJyZWFkIl19LCJleHAiOjE1ODY0MzkwNzMsIm5iZiI6MTU4NjQzODQxM30.ITqTjp_eCY2g9OV55Cx0oR00SuuHPcTftKDL2lFHGXE&client=501c80f4-ebfc-4c83-a7bb-a78e1c4588fe&height=300&mode=fit","bannerMediaApiFileId":"da6af19f-6971-4818-a0ea-497fa6557c98","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"support","projectId":10113,"serviceDeskId":2,"name":"Coin Metrics Support Desk","description":"Welcome! You can raise a Support Desk request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"17","name":"For Other Queries","descriptionHtml":"","callToAction":"For Other Queries","introHtml":"For all other non-tech queries (eg, asset/metric/feature requests, sales, methods questions) please contact info@coinmetrics.io","icon":10458,"iconUrl":"https://coinmetrics.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","groups":[],"key":""},{"id":"11","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10491,"iconUrl":"https://coinmetrics.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10491","groups":[],"key":""},{"id":"9","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10472,"iconUrl":"https://coinmetrics.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10472","groups":[2],"key":""},{"id":"10","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10483,"iconUrl":"https://coinmetrics.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10483","groups":[],"key":""},{"id":"18","name":"info@coinmetrics.io","descriptionHtml":"","callToAction":"info@coinmetrics.io","introHtml":"Please contact info@coinmetrics.io for all other queries (eg, feature requests, methods questions, sales etc.)","icon":10458,"iconUrl":"https://coinmetrics.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","groups":[2],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10492,"iconUrl":"https://coinmetrics.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10492","groups":[],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10476,"iconUrl":"https://coinmetrics.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10476","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"3":[17],"2":[9,14,18]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"672b27b0-349f-3718-87e5-fe976f8ff5c9","appLinkName":"System Confluence","appLinkUrl":"https://coinmetrics.atlassian.net/wiki","spaceKey":"SUPPORT","spaceName":"Support Desk","spaceUrl":"https://coinmetrics.atlassian.net/wiki/spaces/SUPPORT"},"labels":[],"projectKey":"SUPPORT","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"kbPage":{"id":339968003,"title":"Getting started with API","url":"https://coinmetrics.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/339968003","space":{"key":"SUPPORT","name":"Support Desk"},"serviceDeskIds":[2],"appLinkId":"672b27b0-349f-3718-87e5-fe976f8ff5c9","projects":[{"projectId":10113,"serviceDeskId":2,"portalId":2}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=coinmetrics","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f7fa320f-b5de-4051-b235-83869cec8c52_6974382cc2f35cfb930c5f913bf6446abd80d506_lout","baseUrl":"https://coinmetrics.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"501c80f4-ebfc-4c83-a7bb-a78e1c4588fe","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}